How good are Ad Networks?

July 2nd, 2009

by Jake Hird.

Research for Econsultancy’s 2009 Online Advertising Networks Buyer’s Guide published this month has shown there is plenty of innovation within the display advertising sector even if there are too many ad networks without a distinct USP fighting for market share.

Fueled by controversy around ad misplacement and behavioral targeting, debate continues to rage within agency client-planning meetings, internal buying departments and industry conferences around the value of ad networks and their levels of efficiency.

The truth of the matter is, as with any aspect of online advertising, the age-old idiom applies: one marketer’s meat may be another marketer’s poison. Using ad networks may or may not be beneficial to your objectives.

As many analysts and industry insiders are quick to point out, although the rates of inventory may be decreasing and the market growth rate has stalled, it’s not all doom and gloom. In fact, there is a sense of renaissance in the sector because innovation is blossoming.

Examining the reasons behind display’s current weaknesses, the core issue lies with the industry-standard payment model, that of cost-per-thousand (CPM).

In effect, this is an offline advertising format that was applied to the internet in the 1990s, and which has not really changed since despite other areas of online consistently evolving and adapting.

In a roundabout way, this highlights the ongoing problem that many offline media organisations have failed to acknowledge until very recently: traditional advertising models such as display video simply do not work as well on the internet.

As Jakob Nielsen is quick to point out:

When people go online they know what they want and how to do it… This makes them very resistant to highlighted promotions or other editorial choices that try to distract them. Web users have always been ruthless and now are even more so.

Unless there are attempts to target or engage the consumer, using a CPM model - especially without any targeting - isn’t enough. Happily, at a time when change is needed, various companies have grasped this, including both well-established organizations and start-ups.

Last week, Pricewaterhouse Coopers predicted that at the current rate across Europe, the revenue growth prospects of display are rated even lower than newspaper circulation or terrestrial television.

They’ve failed to take into account improved technology and practices, let alone the fact that Google have taken it upon themselves to get involved in a way that is likely to raise the value of display significantly over the next couple of years.

New developments include not only better targeting and ground-breaking interactive video and display formats, but also new payment models such as CPE (cost-per-engagement) which has been pioneered by VideoEgg.

The tired status quo of ads being sold by quantity is replaced by ads being sold based upon their quality and effectiveness, something which is long overdue in the world of online display advertising.

Network behavioral targeting is already fairly commonplace and as user acceptance of a personalized experience spreads, it’s more than likely this will intensify unless “opt-in” legislation wreaks havoc.Optimization technology, whether this comes from the advertiser, the publisher or an ad network itself, is bringing considerable benefits for all stakeholders including, most importantly, the consumer.

So, despite the controversy surrounding ISP-reli ant behavioral targeting technology such as Phorm, the targeting of users based upon a number of different factors is likely to increase.

Another development which is helping to increase investment in online display advertising is the increased ability to understand how display ads are influencing the customer journey, and how display advertising should be used most effectively in combination with other channels such as paid search.

So, although it may seem that display is on a downward spiral, in reality, it is evolving and will survive, as will the best ad networks and best technology companies. As online display advertising becomes more measurable, transparent and accountable, it will become more financially viable and a good investment once again.

For more information about the developments in display and online advertising, download our new Online Advertising Networks Buyer’s Guide 2009, which includes a valuation of the ad networks sector, a SWOT analysis and examines trends in the marketplace as well as giving guidance about how to select the most appropriate network or networks. The report is UK-focused but relevant globally.

Networks profiled in the report: 24/7 Real Media, Ad2One, Adconion Media Group, Addvantage Media, AdLINK Media Group, ad pepper media, Casale Media, Consilium Media, Eyeconomy, Fox Networks, Indoor Media, Media Initiatives Group, Microsoft Media Network, Oridian, OTP Media, Platform-A, Specific Media, TradeDoubler, Unanimis, Utarget.Fox, ValueClick, VideoEgg, Yahoo! Network.

You Domain Name Should Reflect Your Offer

May 5th, 2009

Generic website names with descriptive words of products and services deliver significantly higher click-through rates (CTRs) and overall clicks than those with non-generic domain names, according to a UK study conducted by MemorableDomains.co.uk, MarketingCharts reports.

The study was undertaken to test the seemingly intuitive theory that a generic domain name - like TaxPreparation.com or CarNavigation.com - would attract more clicks and perform better in pay-per-click (PPC) ads than a web address with a less intuitive or lesser-known branded company name.

Significantly Higher CTRs and Clicks

To test the theory, Memorable Domains created a Google AdWords PPC campaign using electric bicycles as a test product. For the campaign, it set up identical ads with three domain names:

  • ElectricBicycles.co.uk (generic domain name with an exact product match)
  • YourBikes.co.uk (an alternative generic domain name)
  • InAHurry.co.uk (a non-generic name)

Results of the test showed that ads featuring the generic domain name with an exact match to the product had a CTR that was 15% better than identical ads featuring the alternative generic, and 42% better than ads featuring the non-generic domain.

In the same test, the “ideal” generic ElectricBicycles.co.uk ads produced 45% more clicks than the “reasonable” YourBikes.co.uk ads, and 105% more clicks than the InAHurry.co.uk ads, which did not intuitively explain the product.

Name Choice Also Important

These results indicate that while the use of generic keywords is important, the choice of the domain name itself is also critical, since generic domain names perform particularly strongly where search and domain keywords match closely.

Because of these positive results, Memorable Domains recommends that marketers consider using generic domain names for dedicated PPC search engine campaigns for specific products, services and advertising initiatives. Moreover, businesses might do well to isolate keyword groups within their campaigns, and use an appropriate generic name for each group.

Reasons for Generic Success

Memorable Domains attributes the strong performance of generic domain names to several factors:

  • Because a generic domain name describes a product or service using the words people automatically associate with the topic, it encourages them to click more.
  • The presence of search terms in the domain name leads to higher organic rankings or a
  • better ad quality score in pay-per-click ad ranking algorithms.
  • Search engines commonly automatically bold any word in the domain name that matches the search term, drawing attention to the listing.
  • There is a potential positive impact of the domain name on ad quality score.

Exceptions to the Rule

The exception to these findings is in cases where the generic name is an established brand or website with a strong awareness and trust factor for the product or service search terms in question. Even in such cases, a generic domain name has potential value in targeting very specific product or service search terms with an appropriate keyword-rich domain. The findings suggest that established brands should consider a generic name for minisites associated with a particular product, service or ad campaign.

About the research: The test campaign used as the basis for the research ran from February 10 to February 22, 2009. The campaign was set up to gauge the overall AdWords performance of each of the three domain names, the comparative AdWords performance of an “ideal” generic name when it closely matches a set of relevant search terms (the “electric bicycles” group), and the comparative AdWords performance of an ideal generic domain name for a set of search terms where other generic domains might be equally appropriate (the “electric bikes” group).

Ads were run on Google Search and search partners only, with the device platform limited to desktop and laptop computers. The targeted language was English and location restricted to the United Kingdom. Ad serving was set to rotate ads more evenly, with no ad scheduling. Memorable Domains points out that this type of test is now no longer possible, since Google recently modified its AdWords policy to state that all ads in any one Ad Group must point to the same domain.

Social Email Campaigns to Increase Nearly 400% in 2009

April 23rd, 2009

A record number of email marketers plan to bridge the gap between online social networks and their email marketing campaigns.

As a result, the number of social email initiatives is expected to grow 367% this year, according to research from Ball State University, the Email Marketer’s Club and ExactTarget (via MarketingCharts).

The collaborative study, designed to gauge marketers’ opinions and plans for integrating email marketing with social networks, surveyed 351 email marketers in March and found that while only 13% leveraged the power of online networks last year to grow their email subscriber list, more than 46% plan to use social media and email together in 2009.

Moreover, 88% of those who said they used social media and email together in 2008 plan to continue using it this year.

Despite surging demand for and interest in the integration between social sites and email among marketers, the study found that success with such integration remains largely uncharted. Consumers remain reluctant to invite marketers into social environments because they don’t want to see the channel overrun with irrelevant commercial messages, ExactTarget surmised.

Staying relevant and understanding the target audience will be increasingly key to overcoming these challenges. “While the global reach, rapid adoption and high engagement found in social media have email marketers salivating at the potential these environments offer to engage with customers and prospects, the real challenge is how best to facilitate meaningful interactions,” said Morgan Stewart, director of research and strategy.

Stewart suggests marketers able to align their messaging and build a quality following within social networks will potentially see positive results.

More information about the study is available in a whitepaper, “Expanding the Reach of Email Through Social Networks,” available from ExactTarget.

The Creative Side of Online Advertising

April 15th, 2009

Engage the right side of your brain by exploring the creative work that drives audiences to listen, learn, engage and click. The DoubleClick Rich Media gallery features dozens of cool creatives from the world’s leading agencies and advertisers.

Visit gallery.doubleclick.com

Local Ad Market Shrinking but Online Up

March 10th, 2009

Here comes online local.

There’s good news and bad news about the local advertising space.

The bad news is that according to the Kelsey Group and BIA Advisory Services, there will be less of a local advertising market in 2013 than there was in 2008.

How much less?

“By the end of the forecast period, the overall size of the local advertising market will be considerably smaller than it was at the end of 2008,” said Tom Buono of BIA.

The firms predict a compound annual -1.4% overall growth rate, with the largest drop-off in local ad spending occurring in 2009.

US Local Advertising Spending, by Segment, 2008-2013 (billions and CAGR)

Spending on traditional local media is forecast to fall from $141.3 billion in 2008 to barely over $112 in 2013.

The good news is that the local online ad market is growing, and will continue to make up a larger percentage of the local advertising sector. In 2009, nearly 12% of local ad spending will be digital, with dollars focused on Internet yellow pages, local search, e-mail marketing and other online tactics.

US Local Advertising Spending Share, by Segment, 2008-2013 (% of total)

In 2013, the digital share will jump to over 22%, and might grow even higher.

“The share shift we expect [between traditional and digital] could actually be more pronounced if the major traditional media are not able to integrate new interactive products into their bundle,” said Neal Polachek of Kelsey.

One thing is certain—local online advertising is about to get a whole lot bigger.

Matthew

5 Ways to Integrate Social Media with Public Relations

February 2nd, 2009
facebook

facebook

According to Social Media Magazine here are five ways to get the most out of social media as part of your public relations strategy. The full article is here.

1. Link to articles. Almost every media outlet has online versions of articles and news segments. When an article runs about your business, let others know by posting a link on your social media networks. This not only heightens brand awareness, it also shows the publication or channel that the public is interested in what the reporter said about your business. Bookmarking sites like Reddit, Delicious, StumpleUpon and Digg are also great ways to flag an article for others to find through keyword searches.
2. Drive traffic to website. Do not forget to always include your website in every email, blog comment and forum post. On LinkedIn, for example, after answering a question or posting on a forum, include your URL. If your post was interesting or informative, chances are high that the viewer will click on your link for more. In public relations, the online objective is to do more than just raise awareness; it is to direct interested parties to the business? door or web page. Then it is up to the business to make the sale or pursue the relationship.
3. Be an industry expert. Rather than focus on selling, present yourself as an educator. If you are in the IT industry, answer general questions and prove yourself to be a credible resource. When others view you as an industry expert, they will be more likely to turn to you for their IT needs and refer others to your business. This particularly applies to LinkedIn or any professional network.
4. Respond to feedback. The general public freely gives opinions all over the World Wide Web. A big aspect of managing social media is maintaining a pulse on what your customers and prospects are saying about you or the brand you represent. Gossip is no longer exchanged behind your back, it is public and is as simple to find as a Google or Twitter search. Once you discover comments, whether positive or negative, respond. If people sing your praises, thank them and use the feedback as a testimonial or an opportunity to retweet on Twitter or include as a status update on Facebook, FriendFeed or LinkedIn. If you come across disgruntled customers, it is best to make it right and put your best customer service practices to work.
5. Involve the audience. Some of the best viral marketing campaigns involve audience participation on Twitter, Facebook fan pages, YouTube and Myspace. One way to harness attention of your business through public relations is to host a contest. If you have a new product, invite your customers to think of a name for it. Include directions on your website, then direct participants to submit YouTube video entries and vote via Twitter or other sites. Not only would this make your company be incredibly searchable, but you generate a big hype around the new product that may warrant news coverage for your company as well.

How to Increase Traffic to Your Website in a Recession

January 30th, 2009

Which Way?

Which Way?


Larry Sivitz, founder of SearchWrite Search Marketing, shares some ideas on how online entrepreneurs can increase traffic to their website and best allocate their time and money during recessionary times.

He says, “Young companies receive a much stronger return on investment by improving their organic rankings on search engines than pay-per-click advertising. But that’s not the end of the story. Companies win only when increased site traffic converts into paying customers.”

He also recommends:

  • Online maps. Local businesses should make sure their companies are included in the top map services such as Google maps.
  • Social profile pages. Business owners can use LinkedIn, Facebook, MySpace, MSN Spaces, Delicious and Technorati to post business biographies and refer traffic to their online businesses.
  • Free exposure. Consider distributing press releases and articles to free content sharing sites such as Helium, ArticleCity, Wikihow, Ezinearticles.com, Squidoo or Hubpages.
  • Blogging. Make your entries worthwhile to your target audience by presenting news, insights or juicy facts.
  • Incentive-based affiliate network. Business owners can develop a network of other Web sites that provide links or promotion space about their products or services. When a new customer buys a product or service, then the referring Web site earns a commission.
  • Develop different landing pages from online promotional links to measure traffic results by source.
  • The better nets for generating traffic have to be appealing and relevant to your target audience. If your audience is tech-savvy teens, then you might want to favor popular video sites (YouTube, Google Video, PhotoBucket, Crackle, Rewer, MetaCafe, etc.) or Twitter for promotional purposes. If your services are geared to a clientele that values credible information, then invest your time in educationally oriented content development and distribution.

  • Linkbaiting Your Site or Blog

    January 26th, 2009

    Link bait is any content or feature within a website that somehow baits viewers to place links to it from other websites. Matt Cutts defines link bait as anything “interesting enough to catch people’s attention.” Link bait can be an extremely powerful form of marketing as it is viral in nature.

    Link bait in search engine optimization

    The quantity and quality of inbound links are two of the many metrics used by a search engine ranking algorithm to rank a website. Link bait creation falls under the task of link building, and aims to increase the quantity of high-quality, relevant links to a website. Part of successful linkbaiting is devising a mini-PR campaign around the release of a link bait article so that bloggers and social media users are made aware and can help promote the piece in tandem. Social media traffic can generate a substantial amount of links to a single web page. Sustainable link bait is rooted in quality content.

    Types of link bait

    Although there are no clear-cut subdivisions within link bait, many attempt to divide them into types of hooks. This is a short list of some of the most common approaches with brief descriptions:

    • Informational hooks - Provide information that a reader may find very useful. Some rare tips and tricks or any personal experience through which readers can benefit.
    • News hooks - Provide fresh information and obtain citations and links as the news spreads.
    • Humor hooks - Tell a funny story or a joke. A bizarre picture of your subject or mocking cartoons can also prove to be link bait.
    • Evil hooks - Saying something unpopular or mean may also yield a lot of attention. Writing about something that is not appealing about a product or a popular blogger. Provide strong reasons for it.
    • Tool hooks - Create some sort of tool that is useful enough that people link to it.
    • Widgets hooks - A badge or tool, that can be placed or embedded on other websites, with a link included.

    Jonathan

    More Adults Joining Social Networks, Pew Says

    January 15th, 2009

    By: Douglas MacMillan

    It’s tempting to compartmentalize social networking sites by the demographic groups most closely associated with them: MySpace is a party for teenagers, Facebook is for a hangout for college students, and LinkedIn is a conference for working professionals. But a steady influx of adult Internet users to all of these sites is altering their makeup at a surprising rate, according to a new report  from the Pew Internet & American Life Project.

    The research group found that some 35% of online adults now have at least one profile on a social networking site, more than quadruple the amount that did in February 2005, when the figure was 8%. Compared with teenagers – who flocked to these sites early on but then slowed down in adoption – the number of grown-ups jumping on the social media bandwagon has roughly doubled every 18 months over the past four years.

    Online advertisers, are you listening? Sites like MySpace, found to be used by half of social networking adults, are now a viable place to pitch mature consumers with discretionary income – many of whom are not obsessed with Justin Timberlake or Twilight. Yet kiddy-geared ads continue to dominate the site.

    “As you start to see more adults in social networking, I think [marketers] will have to respond,” says Debra Aho Williamson, senior analyst with eMarketer. They want to be where their customers are. Williamson does allow that young people are currently much more engaged with these sites, while many older adults tend to join them “as a novelty,” to connect with old friends, and check back irregularly. But over the next couple years, she expects adults to spend more time on social networks.

    Another surprising finding in Pew’s study is the prevalence of minority groups on social sites. The portion of African-American adults with an online social profile (48%) as well as non-white Hispanics (43%) both eclipse the portion of white adults on the site, just 31%. As Pew senior research specialist Amanda Lenhart points out, that’s mainly due to the fact that 18-24 year-olds, by the far the most socially wired group in the study, are more diverse in makeup – because of higher birthrates among minority groups, immigration, and other factors. Still, “those numbers are a reality,” she says.

    With many brands ramping up efforts to court minority groups online, social networks appear to be a good place to start. I spoke with Marla Skiko, who heads up digital innovation at global ad agency Starcom Mediavest Group’s multicultural unit, Tapestry, and she said she’s noticed a “huge uptick” in the number of consumers her campaigns target using online social networks – particularly Latinos. “We are bringing more ideas in the social environment to our clients, and we hope that those platforms continue to refine their ability to target our consumer,” she says. MySpace Latino, a site launched by New Corp. last Spring, has already proved to be a valuable tool for reaching Hispanics online.

    The audience is there, the verdict is out: Is social media a viable channel for online ads? If anything, these numbers give Web sites like Facebook, which have struggled to refine a business model, more time to find out. “If you saw usage rates stagnating, it would start to look like a fad,” says eMarketer’s Williamson. “As long as more people use social networks, the more time they have to develop that model.”

    Affiliate Marketing

    December 1st, 2008

    This is likely one of the most under-utilized marketing tools by most businesses and also one of the most powerful. This is something I just love…To tap another organization’s existing pool of on-target audience in a way that provides a monetary incentive for them is a beautiful thing. Its advertising without the upfront costs, or pay-per-acquisition style advertising. Most small businesses haven’t traditionally used this tool - I suppose either because they aren’t aware of it or they just don’t have enough online traffic to offer as collateral. But with a good Web 2.0 site with recurring traffic it makes perfect sense.

    Another benefit to you is the ability to add content to your site that adds more value for your users. You can pick and choose the products or services that you like, that fit your style or philosophy.

    One of my favorites is an Amazon Bookshelf.

    Not only can you choose any of the books to you like for the bookshelf, but almost any of the inventory listed on Amazon.com can be selected. Typically your referral fee will be about 6% and could go up to 15% depending on the item and volume of sales you produce. And, if you enter your bank info Amazon will direct deposit your referral fees once you reach the threshold.

    Jonathan