Posts Tagged ‘Social Networks’

8 Significant Developments in Social Media You Should Watch

Thursday, February 25th, 2010

While I don’t have a crystal ball, here are some developments that I think are worthy of our attention and will affect how we do things in the social mediasphere over the next few years. Many of the things on this list will not be news to the very well-informed social media consultant types who live and breathe this stuff. But for the rest of us, there are seeds of opportunity here that should not be missed.

  1. MySpace: CEO Leaves; MySpace will die. Last year, I was telling my clients “We are cautiously optimistic that MySpace (GigaOM Pro company profile) will make a comeback because their new CEO is aFacebook co-founder.” Scratch that. I think MySpace is about to go the way of Friendster,although it is still a player in the entertainment space. Because Facebook doesn’t allow flexbility and customization, I’m going to miss MySpace. But now I wonder: Who is going to be the next MySpace? VirbBebo? (And don’t underestimate LinkedIn.)
  2. Virtual Goods: Insane, but insanely popular. The creation and selling of virtual goods and gifts makes absolutely no sense to people who just use the Internet as a basic communications tool. Try telling someone who isn’t really into Facebook that they could buy a virtual bouquet of flowers for 99 cents and send them to a friend — they’d look at you like you were mad. But with virtual goods as an industry already raking in the billions of dollars worldwide and over a billion in the U.S. alone (source: “Inside Virtual Goods: The US Virtual Goods Market, 2009 – 2010?), how can anyone ignore them? I’m not saying everyone needs to make and use virtual goods, but there is opportunity here for both marketing and revenue. Have you even thought about how you might be able to leverage virtual goods? Related GigaOM Pro content (sub. req.): How the Next Zynga Could Reinvent Social Gaming
  3. Gaming: Not just for kids anymore. I think the very fact that the largest player base of passive online games is women flies in the face of the typical view that games are for kids. According to Nielsen Entertainment in August 2009, of the 117 million active gamers in the U.S., 56 percent play games online and 64 percent of those online gamers are female. And the revenues generated from online games is enormous and growing. Do not underestimate the power of games and gaming — and not just the marketing and revenue opportunities, but also the learning opportunities as well in the form of fun quizzes and polls. Have you used gaming yet in a social media marketing campaign?
  4. Twitter: Still transforming communications. Back in 2008, I wrote about Twitter’s impact on the fundamental ways we communicate and the way new tools and applications are being developed, but it continues to grow and evolve. How has Twitter helped you lately?
  5. Niche networks: A marketer’s secret weapon. Whether you choose Ning.com orKickApps or any of the other “white label” customizable social network-building platforms, the concept of creating a “gated”online community that is narrow in focus is smart and potentially powerful. The concept isn’t really that far removed from hosting an online messaging board in the early days of the web. If you held the keys to the gate of a more private, closed or niche community, you had everything from an instant focus group to a band of passionate buzz agents on your hands — if you knew how to properly leverage the community participation. Fast forward to today and the tools ca now give your members integrated communications, networking, publishing and social tools — brilliant.What niche networks are you participating in or do you run?
  6. Augmented reality. Sounds sci-fi, but it’s really here. I’m having a hard time describing Augmented Reality to people who haven’t seen it (if you haven’t seen it in action, these infographics from GigaOM might help). The reaction isn’t just “what in the world?” but “who cares about that stuff?” AR uses simply boggle the mind, and I plan to explore more of that in this column soon. I do wish we had a better term for it, though (like “data overlay” or “overscreen view”) so it didn’t have such a sci-fi feel to it. What potential uses for AR are getting you fired up? Related GigaOM Pro content (sub. req.):Augmented Reality: Lots of Promise, Lots of Hurdles.
  7. Google Buzz: Pay attention, even if you don’t care. I am one of the gazillion people who currently do not care about Google Buzz, apart from the fact that just because Google did this it means something in terms of the tools we’ll be using in the coming years. Right now, I feel like Google has the means to just throw tech spaghetti on the virtual walls of our work and lives to see what sticks. Anything it does has major significance and impact, even if it fails. So pay attention as you scratch your head. How is Google Buzz changing the way you communicate, or is it? Related GigaOM Pro content (sub. req.): Google Buzz’s True Home Is in the Enterprise
  8. Mobile: Be there. I don’t know about you, but I consider my iPhone to be a mini computer and Wi-Fi device first and phone a distant second. I’m never normally an early early adopter because I’m too busy to keep up most of the time, but I will be one of the first to buy the iPad, because it looks to me like a bigger iPhone, and I rely on my iPhone in ways I have never relied on my computer or my regular cell phone. My entire concept of connectivity and my access to everything has changed so dramatically since I got a smartphone that I know I can never go back to the old ways. What forays into mobile marketing are on your radar for 2010? Related GigaOM Pro content (sub. req.): Web Tablet Survey: Apple’s iPad Hits Right Notes

–Aliza Sherman

Top 50 Social Media Resources – Feb ‘09

Wednesday, January 27th, 2010

A September 2008 study from Universal McCann described a “new influencer landscape,” characterized by three trends: the rise in social media, the importance of digital friends, and the proliferation of influencer channels. According to the study, the impact of this phenomenon is threefold: an influence economy, the democratization of influence and the rise of the “super influencer.” While that might be a little philosophical for your average Web worker, it is clear that few have anticipated the meteoric rise of consumer generated content and social media. However, due to some growing pains (no practical business models) and mistakes caused by youthful over-exuberance, social media content is still considered by many to be in its infancy.

The use of social media does raise many questions for the population of Web workers and the Internet businesses that support them. Which sites are most important? What sort of time commitment should be made? How do we monitor our successes and failures? These questions and others are asked each and every day as those within the social media landscape learn from their collective experiences.

This edition of Website Magazine features 50 of the top social media resources available on the Internet. While you may find some of your favorite micro-social networks absent from the list, keep in mind that this is one sample from the overall behavior of one subset of the entire Web population. The list does, however, provide a valuable look as to where the mass of social Web users spend their time, sharing content and visiting sites in droves. Research for this report comes courtesy of Ranking.com, the Web’s largest provider of website popularity metrics and detailed website information on more than one million online destinations. To suggest a Top50 category for consideration in upcoming issues of Website Magazine, please visit us online or email Top50@WebsiteMagazine.com.

–Peter Prestipino

Google’s Real-Time Search Changes Everything

Wednesday, January 27th, 2010

The real-time Web is here. Google has officially jumped into real-time search, taking full advantage of its recent partnerships and changing the face of search engine optimization. Conduct a search on Google and you might now see a sizable part of the page dedicated to real-time search. This is a scrolling, live update of content from across the Web about your query and one of the most significant public-facing changes Google has made in a long time. It’s also one of the biggest changes to SEO (as it applies to Google) in recent history.

The real-time updates – or “Latest results” – take up a significant portion of screen space. After the sponosored listings at the top of the page, then the top organic result comes the real-time updates. In some cases, the box is also very close to the fold. In short, as it stands today, your company’s organic listings might have already changed dramatically. While the total number of results does not seem to have changed, you might have dropped below the fold. That means checking your search positions immediately, and getting to work on improving them.

Below is a Google results page for “Obama health care.” The first result is the top result, then you will see the real-time results. The bottom result after the real-time box is just above the fold. This is a hot topic, so keep in mind that not all queries will produce real-time results, or results will be ordered differenlty. For example, a search for “zhu zhu” (a popular toy this holiday season) shows real-time results, but at the very bottom of the page. Also impacting the position of real-time results and normal organic listings will be the number of paid search results.

One thing is for certain – Web professionals’ stock in Facebook, Twitter, MySpace, FriendFeed, Jaiku and Identi.ca just went through the roof. Those companies are now partners, waist-deep in the Google mix; and that’s where many of the real-time results are coming from. In short, if you’re not on some or all of these networks, it’s time to get started. And you must go beyond just making a profile. These real-time results will take into account your social graph – the connections you make and your “authority” in the space, as well as the content you provide on these networks. We’re talking quality here. Businesses must provide value to their social connections. For example, if you tweet an important piece of information and it gets re-tweeted by your followers, you can bet Google will take notice. Google will be examining accounts’ social stock and including those in the updates – on the first page of Google. You will also notice that real-time results are not limited to social networks, but include blogs and other websites. Content creation and optimization (creative copy, keyword-friendliness, etc.) becomes a mission-critical business objective.

It will also be interesting to see if these new partner networks get flooded with “content noise,” once publishers realize the opportunity.

More Adults Joining Social Networks, Pew Says

Thursday, January 15th, 2009

By: Douglas MacMillan

It’s tempting to compartmentalize social networking sites by the demographic groups most closely associated with them: MySpace is a party for teenagers, Facebook is for a hangout for college students, and LinkedIn is a conference for working professionals. But a steady influx of adult Internet users to all of these sites is altering their makeup at a surprising rate, according to a new report  from the Pew Internet & American Life Project.

The research group found that some 35% of online adults now have at least one profile on a social networking site, more than quadruple the amount that did in February 2005, when the figure was 8%. Compared with teenagers – who flocked to these sites early on but then slowed down in adoption – the number of grown-ups jumping on the social media bandwagon has roughly doubled every 18 months over the past four years.

Online advertisers, are you listening? Sites like MySpace, found to be used by half of social networking adults, are now a viable place to pitch mature consumers with discretionary income – many of whom are not obsessed with Justin Timberlake or Twilight. Yet kiddy-geared ads continue to dominate the site.

“As you start to see more adults in social networking, I think [marketers] will have to respond,” says Debra Aho Williamson, senior analyst with eMarketer. They want to be where their customers are. Williamson does allow that young people are currently much more engaged with these sites, while many older adults tend to join them “as a novelty,” to connect with old friends, and check back irregularly. But over the next couple years, she expects adults to spend more time on social networks.

Another surprising finding in Pew’s study is the prevalence of minority groups on social sites. The portion of African-American adults with an online social profile (48%) as well as non-white Hispanics (43%) both eclipse the portion of white adults on the site, just 31%. As Pew senior research specialist Amanda Lenhart points out, that’s mainly due to the fact that 18-24 year-olds, by the far the most socially wired group in the study, are more diverse in makeup – because of higher birthrates among minority groups, immigration, and other factors. Still, “those numbers are a reality,” she says.

With many brands ramping up efforts to court minority groups online, social networks appear to be a good place to start. I spoke with Marla Skiko, who heads up digital innovation at global ad agency Starcom Mediavest Group’s multicultural unit, Tapestry, and she said she’s noticed a “huge uptick” in the number of consumers her campaigns target using online social networks – particularly Latinos. “We are bringing more ideas in the social environment to our clients, and we hope that those platforms continue to refine their ability to target our consumer,” she says. MySpace Latino, a site launched by New Corp. last Spring, has already proved to be a valuable tool for reaching Hispanics online.

The audience is there, the verdict is out: Is social media a viable channel for online ads? If anything, these numbers give Web sites like Facebook, which have struggled to refine a business model, more time to find out. “If you saw usage rates stagnating, it would start to look like a fad,” says eMarketer’s Williamson. “As long as more people use social networks, the more time they have to develop that model.”