RESTON, VA, February 11, 2010 – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released its monthly comScore qSearch analysis of the U.S. search marketplace. In January 2010, Americans conducted 15.2 billion core searches, with Google Sites accounting for 65.4 percent search market share. Microsoft Sites grabbed 11.3 percent market share, up 0.6 percentage points versus December.

January 2010 U.S. Core Search Rankings

Google Sites led the U.S. core search market in January with 65.4 percent of the searches conducted, followed by Yahoo! Sites (17.0 percent), and Microsoft Sites (11.3 percent). Ask Network captured 3.8 percent of the search market, followed by AOL LLC with 2.5 percent.

* Based on the five major search engines including partner searches and cross-channel searches. Searches for mapping, local directory, and user-generated video sites that are not on the core domain of the five search engines are not included in the core search numbers.

Americans conducted 15.2 billion searches in January, up 3 percent from December. Google Sites accounted for 9.9 billion searches, followed by Yahoo! Sites (2.6 billion), Microsoft Sites (1.7 billion), Ask Network (574 million) and AOL LLC (375 million).

* Based on the five major search engines including partner searches and cross-channel searches. Searches for mapping, local directory, and user-generated video sites that are not on the core domain of the five search engines are not included in the core search numbers.

January 2010 U.S. Expanded Search Rankings

In the January analysis of the top properties where search activity is observed, Google Sites led the search market with more than 14 billion search queries, followed by Yahoo! Sites with 2.7 billion queries and Microsoft Sites with 1.8 billion searches. Bing experienced large growth during the month with an 11-percent increase in query volume to reach more than 1.5 billion searches. Craigslist jumped one position to #6 with 636 million searches, while Facebook grew to 395 million searches, representing a 13-percent increase from the previous month.

About comScore
comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world and preferred source of digital marketing intelligence. For more information, please visit www.comscore.com/companyinfo.

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Promoting content in social media is only half the battle. Once it is in the face of thousands of visitors, there needs to be some sort of emotional and psychological drive to get them to share that content with others. This is key in creating a “snowball effect” that will build perpetual motion to reach a much more pervasive audience.

I covered creating emotional “hooks” to lure people in to viewing content in The Anatomy of Linkbait, but that doesn’t necessarily provide a visitor with the same kind of emotions to want to pass the content along to an individual or mass audience.

Seven types of content sharing motives

To understand how to make content more shareable we must first understand what motivates people to share in the first place.

1. Self-expression

The biggest motivator in social media is self-expression. It’s great that there are so many different ways to do this in social media. When promoting content, use this motivator by providing easy ways for the visitor to express themselves, via social share buttons, comment threading, or some other form of engagement. If a person’s beliefs or interests are related to the content, then they will be glad to share it.

2. Affinity

Everyone wants to feel like they belong and that they’re a part of something. Sharing within communities helps meet that desire. This is an especially dominant motivating factor in niche related verticals or communities.

3. Validation

Confirming or approving something often times feeds the ego for many by making someone feel important. Content that provides personal validation will likely motivate someone to share with a wide audience.

4. Prurience

Obscene or lustful content can be highly shareable. Some people pass the guilt of consuming such content on to others to make themselves feel better about doing so in the first place.

5. Status achievement

Individuals like to be recognized for their efforts, especially publicly. If content or channels feature users who share the content, then they are far more likely to be motivated to do so.

6. Altruism

Benefiting others often times makes people feel better. Content can motivate visitors by giving them the opportunity to do something good for the community. For example, an environmental report to raise awareness can be a motivating factor to share it with others to get the message out.

7. Self-serving interests

Rewarding people for their efforts goes a long way. This can be done in the form of status achievement recognition, financial gain, free or discounted products or services, and so forth. Motivate people who share content by rewarding them if they do.

Sending vs. spreading

Viral sharing can reach many different audiences, hubs, and influencers. There are a few ways (and reasons why) people share content.

One-to-One

This type of viral sharing is most common via direct messaging through social networks, IM, or email. Dan Zarrella did a study on this and found that most people share in a one-to-one scenario due to:

• Personal Relevance (40%)
• Humor (16.4%)
• Utility
• Relationship Building (9.5%)
• Common Interests (7.8%)
• Sole Informant (5.9%)
• Reciprocity (2.4%)

One-to-Many

This type of viral sharing is most common on social networks and social content aggregation sites. Social media has created an outlet for this type of sharing to explode. Also in Dan’s study, he found that most people share to many others due to:

• Audience Relevance (18.6%)
• Increasing Reach (10.7%)
• Increasing Reputation (8.8%)
• Furthering a Message or Cause (8.6%)
• Utility and Usefulness (7.4%)
• Feedback (5.5%)
• Personal Networking (5.25)

Below is a chart showing the most popular social media sites for sharing content. As you can see, Facebook is the furious leader.

Four tips for creating content for viral sharing

1. Value

Trust me, I’m just as sick of hearing “create great content” and “content is king” as you are, but it really is the key to in getting people to share. By creating valuable, resourceful, and compelling content you will seek the approval of the masses.

2. Credibility

Make sure that your domain, brand, and author(s) are always seeking to establish credibility. Often times it comes down to the credibility of the source, not the content or message itself.

3. Usability

Making the content easy to share and driving them to do so with a call-to-action will do wonders.

4. Digestibility

Make it easy for people to consume your content. Whether it’s putting boring statistical data in a visual infographic, formatting the layout of the content, or chunking and segmenting content with headers and other methods, you are providing an easy way for the user to digest the content. If they feel the content and data is easy to digest they’ll feel comfortable sharing it with others.

The takeaway…

While many people might think that viral Internet memes happen on their own, the shocking truth is that most of them don’t. There is a large cycle of creative, development, deployment, and seeding that ensures success. By readying content and campaigns for viral success, you are taking the first steps in the cycle.

–Jordan Kasteler

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Consider that $3 million you just dropped on a 30-second Super Bowl spot a waste of money — unless you’ve got a smart, calculated search-and-social-media strategy behind it.

Last year, the ads from the big game racked up 99.5 million collective online views, according to Visible Measures, which talliesviral-video data; 98.7 million people watched the game on TV, per Nielsen. It’s further proof that while Super Bowl is still valuable because it’s one of the last high-profile, mass-media TV events, it’s maximized with an ongoing online effort.

“Social media provides a longer shelf life for people’s campaigns,” said Anthony Iaffaldano, senior director-strategy and innovation at Reprise Media. “It’s about who’s got a plan in place to take the equity they’re building through all this activity and activate it after the game. Social media becomes more valuable as you continue to engage.”

About 90% of brands had their Super Bowl ads up on YouTube in 2009, estimates a Google executive, although that’s just the bare minimum. A quarter of the brands in the Bowl tapped social networks to try to drive additional comments, ratings and conversation. And more than two-thirds bought paid-search ads against their brands or products.

This year, those figures will be even higher, setting the stage for what might be the most significant study to date on the interplay between paid and earned media. Marketers such as E-Trade are already planning how they’re going to extend their spots online.

And while the buzz of the game’s commercials will provide a healthy dose of PR value, most of the big winners from past years alsorelied on paid-media support. Visible Measures said paid promotion more than doubled the reach of a Super Bowl ad on the web. In that regard, brands in the game have come a long way. In 2005, only 21% bothered buying paid search around Super Bowl ads; last year that figure more than tripled to 65%, according to Reprise Media, which creates an annual Super Bowl scorecard rating advertisers’ online efforts.

So it’s no surprise the online-video-sharing sites are building major programs around the Super Bowl, hoping to capitalize off the dollars marketers will be putting against the game. YouTube is again promoting its Ad Blitz, and Break.com has created an entire editorial channel around the event, complete with its own custom content it can sell.

“One thing marketers are struggling with is ‘Do we put [the ad] up on our site and try to drive people there?’ or ‘Do we put the content on other sites?’” said Andrew Budkofsky, senior VP-sales and partnerships at Break.com. “It depends on the marketer and its goals — if you’re running a specific promotion you might send people to your site and that’s why we do the custom content — so we can speak to a promotion and do editorial plugs. We can create custom content in a video.”

Here are lessons from Super Bowl’s past to make sure you make the most of the big game.

CAPITALIZE ON PREGAME BUZZ

According to Google, searches for “Super Bowl commercials” start rising about a week before the game at a rate of 10% to 20% a day leading up to the game. (They peaked the day after the Bowl.) Meanwhile, Visible Measures reports pre- and post-game buzz can account for more than 50% of a campaign’s reach.

E-Trade is the poster child for a smart pre-game strategy; last year it released outtakes from its talking toddler campaign several days ahead of time. It took over the YouTube home page the Thursday before the game to promote the spots.

E-Trade also bought search terms on YouTube as well as on the main engines and set up a Facebook and Twitter account. Today, the E-Trade baby is still yammering away to its 3,000-plus Twitter followers. (A recent gem: “Can someone give me the 411 for the tooth fairy? Are milk teeth a commodity? If not, mine are staying in my mouth.”) No surprise, it’s back in the game again this year and already working on its online push.

BUILD VIRALITY INTO YOUR CREATIVE

Doritos has epitomized this for the past two years, running contests to see who could create the big game spot. The strategy capitalizes on the fact that friends and families of the finalists spread the word around the web since votes help determine the winner.

GoDaddy falls into this category as well. While its ads appeal to the lowest common denominator, the narrative it’s built around them generates interest. Several weeks before the 2008 game, CEO Bob Parsons started moaning that early versions of the ad were too racy for network TV — but not too racy for GoDaddy.com. In 2009 the ads were approved in advance, but viewers got to vote on which ones they wanted to see in the game. Visible Measures also advises leaving room for social interpretation — will the ad be spoofed? Is there something for viewers to discuss?

BUY SMART SEARCH TERMS

Cars.com recognized competition for search terms such as “Super Bowl ads” would be stiff, so it also bought terms related to its incredibly detailed ad about a genius named David Abernathy. Among its more obscure paid-search terms were “Gompers,” the name of Abernathy’s pet rabbit, and “Aristotle,” his guinea pig.

Smart search is also about recognizing what people are likely not searching for the day after your ad airs. “People searching for Super Bowl ads may not be directly interested in peripheral marketing campaigns,” said Jerry Canning, finance industry director at Google.

THINK REAL-TIME

Gone are the days when a CMO can enjoy an uninterrupted game in the network’s luxury box. Today smart marketers will be talking on Twitter, tweaking search campaigns and leaving no rock unturned in their quest to drive impressions. Like E-Trade’s baby, the star of H&R Block’s spot, Tax Guy Murray, turned up on Twitter and actively reached out to people talking about the ad or taxes — during the game. “My prediction is this year you’ll have armies of marketers fanning the flames of their ads on Twitter,” said Pete Blackshaw, exec VP, Nielsen Digital Strategic Services. “‘Did you like it? Check out this link. Thanks so much for the high five.’ Marketers are getting smarter about taking the earliest signals, even from early PR events, and parlaying those into something that would increase odds.”

Real-time thinking also applies to media buying. Search is a near-immediate channel and marketers can monitor the conversation and help that inform their buying. You might also consider holding money back so you can make short-notice buys on the sites where the campaign is getting the most traction.

DON’T FORGET THE CALL TO ACTION

Denny’s had one of the most-talked-about promotions — a free Grand Slam breakfast — but forgot to offer up a URL or other direction where people could get more information. According to Reprise Media’s Scorecard, the marketer’s website crashed right after the ad aired and was down for the rest of the game.

And if you’re going to do some sort of call to action — or buy paid media or search — make sure the landing page fits. In other words, don’t do what Pixar did last year. According to Reprise, it had a call to action and a URL with previews — something the other films in the game lacked. But, it wrote “in spite of this, the actual site was not integrated at all with the Super Bowl ad and there were no paid search ads to help direct confused searchers to the ‘right’ page.”

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Sure, flying cars may not be zooming near the windows of our 40th-floor lofts and robots with aprons aren’t cooking our meals, but the future is getting here. Unfortunately, it’s starting to look like something between “Minority Report” and “1984″ – at least when it comes to marketing.

Advertisers and retailers are increasingly using technologies to mine for consumers’ demographical information, create super-personalized ads and zero in on people’s shopping habits.

Proponents say new technologies are getting products that consumers want into their hands faster and eliminating ads that don’t speak to them. But privacy advocates are concerned no one’s asking people if they want targeted ads or if they agree to be studied as they shop.

Last September, a Castrol oil campaign in London used cameras along roads to capture license plates of passing vehicles, then cross-referenced them with vehicle registration records, and displayed in a digital billboard a few feet away a targeted ad suggesting which type of oil the drivers should use.

The campaign, however, lasted only four days. Shortly after it started, British transportation authorities launched an investigation of the oil firm’s access to vehicle registration records.

Meanwhile, a handful of Whole Foods grocery stores in Chicago and Canada installed cameras last year that use facial recognition software to analyze passing shoppers and cater ads to them.

According to an Intel video showcasing the anonymous video analytics detection software powering the digital ads, the program helps marketers “understand how many people watch their displays, how long they look, what content is viewed, as well as audience demographics.”

And for almost a decade, a few retailers have studied the way costumers navigate through their stores using radio frequency devices attached to shopping carts and baskets that track their path through the aisles. When the data of thousands of shoppers are processed, marketers can produce what looks like a heat signature map that reveals the most and least visited spots in the store.

“Retailers have a very poor understanding of what shoppers do in a store,” said Herb Sorensen, scientific adviser for TNS Global and the creator of the radio-frequency identification device PathTracker. “What we’re doing is finding a way to help the shopper get what they want much faster. The faster we can sell to them, the happier they will be.”

In a report released in late January, the World Privacy Forum said retailers aren’t doing enough to inform consumers about how they are being recorded, how their information is being used or even allow them to consent to the practice.

“While most consumers understand a need for security cameras, few expect that the video screen they are watching, the kiosk they are typing on, or the game billboard they are interacting with is watching them while gathering copious images and behavioral and demographic information,” the report said.

In particular, the forum expressed concern about the lack of rules regarding how images of minors are used and the possibility of price discrimination based on consumers’ age, gender and ethnicity.

“Just because the companies have decided that the lack of storage or recording of the data is equivalent to privacy does not mean that consumers should be left in the dark about such technologies,” the report said.

Sorensen argued that in a public space people don’t have any presumption of privacy.

“People’s lives are becoming more transparent. Everything that can be done will be done.

“Everybody can be tracked, everybody will be tracked,” he said.

–Alejandro Martínez-Cabrera

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Video content has a good chance of dominating the web. In July 2009 alone, an astounding 158 million U.S. internet users — or 80 percent of the nation’s online population — watched online videos, according to data from comScore Video Metrix. While the best way to meet this demand is to provide more video content, it should be noted that too much content will become an “untamable beast” — especially when it comes to ensuring that videos are personalized and customized.

In addition, according to recent research from The Diffusion Group (TDG), the number of global broadband households will near 440 million by 2010 and top 1.2 billion by 2030, bringing high-speed connectivity to a tipping point. As a result, online publishers will treat this broadband gold rush with gusto, ensuring that video content is prolific and ubiquitous.

So, the stars are all lining up for video to be the “king of content” on the web. Online publishers will post massive volumes of videos that are aimed at driving more traffic, and they will look to provide a more personalized experience to keep users engaged. The downside is that there is such as thing as too much of a good thing when it comes to video, and online publishers need to use tools to maximize this opportunity.

Once online publishers start building out a deep repertoire of video content by producing it, licensing it, or syndicating it, this massive volume of videos can become unwieldy and cumbersome to discover, share, and monetize. In addition, a haphazard approach to posting content — just based on posting high volumes of videos — would be like selling a product that people don’t buy because they don’t know it exists or have no interest in it.

To avoid being trampled under the foot of this potentially untamable beast, we recommend you follow these five critical steps:

1. Think strategically
Take a marketing campaign-like approach to posting video content. The most successful campaigns are driven by a well-thought-out strategy that is supported by the most cutting-edge tactics. Online publishers that actually spend time developing this plan in a written document, and ensure that the entire web team is thinking strategically while executing the tactics, will yield the best results.

2. Scale up quick and early
Scaling up can always be done, but is optimal when completed early in the game. By tagging and managing the videos by category — even if the categories go very deep in terms of user preference — you will be able to build a true foundation for all other videos to be launched, managed, and monetized. This will also allow third-party technology vendors to more easily be integrated to your site (in terms of analytics, third-party ad serving companies, discovery, and others).

3. Provide a personalized experience; create your competitive advantage
Make sure you serve up a more personalized video viewing experience. This means that, based on viewing patterns, tastes, and preferences, videos should be served up to users much like a custom-made piece of furniture or musical instrument — as unique products. Too much of a commoditized video experience will cause users to migrate elsewhere. Simply put: Web users prefer some guidance.

4. Maintain, maintain, maintain
If you have the right foundation in place and you are scaling properly, it is very easy to get complacent at precisely the time when managing online videos can become beastly. Make sure that you build in routine maintenance of your online video efforts.

5. Measure success and recalculate
Managing online video content without the proper analytic tools and metrics goals is like going hiking without the proper equipment. One wrong turn and you could be lost very deep in the woods. Be sure to fully analyze and measure all of your efforts at the end of a campaign (recommend every three months). This is the ideal time to truly recalculate efforts, purge low-value video content, and move forward with a modified plan. Such quantifiable metrics could be CTRs on your different navigation tools, colors schemes, player sizes, pages per visit, and others.

While the online video gold rush is showing no sign of slowing down and more ad revenues are kicking in from TV to online, publishers should avoid quickly rushing out West — much like the California gold rush — with the wrong tools for mining. After all, only a handful of people struck it rich during the gold rush — most were left destitute. By using the right strategies and tools for managing and personalizing videos, every online publisher can grab a hold of the bountiful riches.

–Adam Singolda

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Does the prospect of creating Web video fill you with fear? If you’ve never done it before it can certainly seem overwhelming. But you can relax, because I’m going to walk you through the process.

Why should you be using video on your websites? Video is highly persuasive, and users have come to expect it. A well-produced video can deliver your message in a way that engages and persuades visitors to take an action that you specify. For example, my weekly WebTV show (www.HelpMyBusiness.com) attracts thousands of new viewers each week, many of whom buy various products and services I recommend to them. You can do something similar for your niche, regardless of your industry.

The number one key to creating an effective Web video is simple: Preparation. Unfortunately, most people dive in head first and end up with an awkward, disjointed mess. Preparation might not be the most fun part of the process, but it is critical to success.

Here’s a simple, 10-step process you can follow to ensure an effective Web video:

STEP 1: Decide on the primary purpose and objective of the video. Do you want to sell a product or service? Is it to educate the audience about a commonly misunderstood topic? Is it a product demonstration? The video must have a single overriding purpose — otherwise, the audience gets confused. Try to state your objective clearly in one sentence. For example, “the video will overcome any negative perceptions toward hiring new staff from an online employment agency.”

STEP 2: Who is your target audience? For example, based on previous buyers, how much do they know about the subject already? What are their backgrounds, languages and abilities to comprehend the topic? Are they naturally interested in the topic? You would make a very different video for children under the age of 10, than you would for lawyers who specialize in divorce cases.

STEP 3: Decide how you will present the topic. Will you use a documentary style? Will it be dramatic or humorous, sensitive and factual, or light-hearted and lively? There are other considerations too. Should there be a presenter on screen, or an unseen narrator? Also, try to achieve a balance of information and persuasion. Do you want to appeal mainly to intellect or emotion? At one end of the spectrum you could present the information like an instruction manual — purely factual. The other extreme is to persuade the viewer by feelings, emotion, and entertainment. A balance of the two is usually best.

STEP 4: Plan the structure of the video. It’s helpful to think of your video as a story — it must have a beginning, middle and end. The introduction must grab the viewer’s attention, the middle should balance emotion and facts, and the end must contain a powerful call to action that can not be ignored.

STEP 5:Work out the best duration for the video by boiling down the essence of the message and conveying that in the shortest possible timeframe.

STEP 6: Decide who will “own” this project and follow it through to completion. It’s no use assigning it to a staff member who is already over-stretched with other work.

STEP 7: Set a deadline. It might be a few hours or days for a simple video, or several weeks for a complex production.

STEP 8: Research and acquire information and elements to include in the video. Do you own any existing footage that could be used? Other elements might include artwork, logos, graphics or music.

STEP 9: Write the script. A script is the blueprint for your video. It includes not only spoken words but a detailed description of the visuals and music that accompany the words. Don’t expect to sit down and write the finished script in one session. It will evolve.

STEP 10: It’s time to record. Find a proper setting within the theme of the video and eliminate distractions and ambient noise.

Preparing your Web video will ensure a smooth recording process and a polished finished product. Users are viewing more video than ever on the Web and they are becoming discerning viewers. Stay ahead of the curve. A properly prepared video will always achieve better results than a haphazard effort.

–Peter Prestipino

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Generic website names with descriptive words of products and services deliver significantly higher click-through rates (CTRs) and overall clicks than those with non-generic domain names, according to a UK study conducted by MemorableDomains.co.uk, MarketingCharts reports.

The study was undertaken to test the seemingly intuitive theory that a generic domain name – like TaxPreparation.com or CarNavigation.com – would attract more clicks and perform better in pay-per-click (PPC) ads than a web address with a less intuitive or lesser-known branded company name.

Significantly Higher CTRs and Clicks

To test the theory, Memorable Domains created a Google AdWords PPC campaign using electric bicycles as a test product. For the campaign, it set up identical ads with three domain names:

• ElectricBicycles.co.uk (generic domain name with an exact product match)
• YourBikes.co.uk (an alternative generic domain name)
• InAHurry.co.uk (a non-generic name)

Results of the test showed that ads featuring the generic domain name with an exact match to the product had a CTR that was 15% better than identical ads featuring the alternative generic, and 42% better than ads featuring the non-generic domain.

In the same test, the “ideal” generic ElectricBicycles.co.uk ads produced 45% more clicks than the “reasonable” YourBikes.co.uk ads, and 105% more clicks than the InAHurry.co.uk ads, which did not intuitively explain the product.

Name Choice Also Important

These results indicate that while the use of generic keywords is important, the choice of the domain name itself is also critical, since generic domain names perform particularly strongly where search and domain keywords match closely.

Because of these positive results, Memorable Domains recommends that marketers consider using generic domain names for dedicated PPC search engine campaigns for specific products, services and advertising initiatives. Moreover, businesses might do well to isolate keyword groups within their campaigns, and use an appropriate generic name for each group.

Reasons for Generic Success

Memorable Domains attributes the strong performance of generic domain names to several factors:

• Because a generic domain name describes a product or service using the words people automatically associate with the topic, it encourages them to click more.
• The presence of search terms in the domain name leads to higher organic rankings or a
• better ad quality score in pay-per-click ad ranking algorithms.
• Search engines commonly automatically bold any word in the domain name that matches the search term, drawing attention to the listing.
• There is a potential positive impact of the domain name on ad quality score.

Exceptions to the Rule

The exception to these findings is in cases where the generic name is an established brand or website with a strong awareness and trust factor for the product or service search terms in question. Even in such cases, a generic domain name has potential value in targeting very specific product or service search terms with an appropriate keyword-rich domain. The findings suggest that established brands should consider a generic name for minisites associated with a particular product, service or ad campaign.

About the research: The test campaign used as the basis for the research ran from February 10 to February 22, 2009. The campaign was set up to gauge the overall AdWords performance of each of the three domain names, the comparative AdWords performance of an “ideal” generic name when it closely matches a set of relevant search terms (the “electric bicycles” group), and the comparative AdWords performance of an ideal generic domain name for a set of search terms where other generic domains might be equally appropriate (the “electric bikes” group).

Ads were run on Google Search and search partners only, with the device platform limited to desktop and laptop computers. The targeted language was English and location restricted to the United Kingdom. Ad serving was set to rotate ads more evenly, with no ad scheduling. Memorable Domains points out that this type of test is now no longer possible, since Google recently modified its AdWords policy to state that all ads in any one Ad Group must point to the same domain.

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